What We Collect and Why We Use It
When you register on 11up, we collect the information you provide directly: your name, contact details, and account credentials. When you deposit using JazzCash, Easypaisa or Raast, our payment processing layer captures transaction references and confirmation codes — not your wallet PIN or full bank credentials,
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which stay inside your own payment app. We also collect device and browser data automatically, including your IP address, session timestamps and the pages you navigate within our lobby. This technical data helps us keep your account secure and detect any unusual access attempts. We retain
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account information for as long as your account remains active and for a reasonable period after closure, consistent with our legal obligations and applicable jurisdiction requirements. You can request a summary of what we hold at any time — the process is described in the Contact
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section below. We do not sell your personal data to third parties. Where we share data with payment processors or technology partners, we do so only to operate the service you signed up for, and those parties are bound by their own data protection standards.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.